July 10, 2017

AIRS Upgrade to Version 8.9.816 is now available

On behalf of the New York State Department of Health, AIDS Institute, Netsmart Technologies is announcing the AIRS Upgrade to Version 8.9.816 is now available for download on the Netsmart Customer Support Website.

It is recommended that ALL agencies using AIRS run the most recent version of the software. Therefore, all agencies should perform this upgrade ASAP!!!

Included in this upgrade are improvements, fixes, and changes including the following items:


Users will be required to update their login passwords following this upgrade!

Passwords will need to be at least 10 characters long!
Contain upper and lowercase letters and at least one digit 0 to 9!
Contain at least one Special (Non-Alphanumeric) Character!

(See Release Notes for additional important details)


The checkbox Enroll this client into the Program Performing Intake has been removed.

New Feature! Program Enrollments at Intake

This optional feature will allow for the entry of one or more Program Enrollments at Intake.

Once the Agency Intake has been saved, enrollments made through this feature must be viewed or modified via Program Enrollments.

(See Release Notes for additional details)


The field Is the client …. has been added with the following options:
Treatment Experienced?
Treatment Naïve?

(See Release Notes for additional details)

Installation Instructions:
1) Log into Netsmart Technologies' Customer Support: -- A login and password is required. If you do not know your login, please contact: AIRS Support,

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

3) Locate/download the following files:
• (This is the version upgrade file.)
• AIRS v8.9.816 Upgrade Instructions (UpgInstruct89-816.pdf--This document will detail the steps necessary to upgrade to version 8.9.816.)
•Release Notes to AIRS v8.9.816 upgrade package (Release Notes_v89-816.pdf--Contains V8.9-816 Release Notes complete with detailed descriptions of additions, changes, and corrections)

Please print/read the upgrade instructions. (Upginstruct89-816.pdf)
This document will provide you step by step instructions to successfully install this upgrade.

We ask that you send the upgrade confirmation to Netsmart Technologies to let us know that you have successfully upgraded your system. Confirmations printed to PDF can be sent in as support tickets to We keep a log and forward this to the AIDS Institute so everyone knows where each agency is in terms of the version.

If you have questions, require additional information, or need to report an issue, please contact us at:
Netsmart Technologies AIRS Support
(Login & Password Required)
Phone: (212) 727-8342 Option #1

June 1, 2017

Free Fiscal Training for Providers Funded by the AIDS Institute

The AIDS Institute is offering the following free fiscal trainings for nonprofit staff. The training is conducted by the New York Council of Nonprofits, Inc. (NYCON) on behalf of the AIDS Institute. Travel and lodging costs can be charged to AI contracts. These expenses will not be reimbursed through NYCON.

Each provider is able to register up to 4 staff members. The agenda for the trainings is availabe HERE.

Lunch will be provided.

Please use the links below to register for the training in your region. Thank you.

Thursday, 06/08/2017
The New Yorker
481 8th Avenue, NY, NY 10001
Training Registration for NYC

Tuesday, 06/13/2017
Albany Marriott
189 Wolf Road, Albany, NY 12205
Training Registration for Albany

Thursday, 06/15/2017
Hyatt Regency Long Island
1717 Motor Parkway, Hauppauge, NY 11788
Training Registration for Long Island

Wednesday, 6/28/17
Holiday Inn Binghamton
2-8 Hawley Street, Binghamton, NY 13901
Training Registration for Binghamton

Thursday, 06/29/2017
Double Tree Rochester
1111 Jefferson Road, Rochester, NY 14623
Training Registration for Rochester

If you have questions, please contact:

Ilene R. Kane, MBA
Office of Administration and Contract Management
AIDS Institute, New York State Department of Health
Corning Tower, Room 359
Albany, NY 12237
New telephone number: 518-474-6753

April 18, 2017

2019 Ryan White Services Report Data Collection Webcast

Proposed changes to the Ryan White Services Report (RSR) data collection tool are coming!
If your agency receives Ryan White funding you may want to attend this HRSA webcast scheduled for May 2nd, 2017.
Here are the details:

Dear Colleague,

Please join us for the 2019 Ryan White Services Report Data Collection Webcast
Tuesday, May 2, 2017 from 1:00 – 3:00 p.m. EST.

The purpose of this webcast is to present the proposed changes to the Ryan White Services Report (RSR) data collection tool in 2017 and 2019. The HIV/AIDS Bureau (HAB) will review proposed RSR variable changes for the 2017 RSR data collection which focuses on simplifying reporting of key variables and aligning reporting with the current policy clarification notice about allowable service categories. Additionally, HAB will review proposed changes (which are more extensive) for data collection in 2019, reported in 2020 which include removing variables to reduce reporting burden and modifying existing variables to improve data quality.

Please use the following link to participate in the webcast:

If you have questions prior to the webcast, you can send them to:


February 23, 2017

New Health Commerce Site (HCS) Interface Comming Soon!

Starting March of 2017, The Health Commerce Site of the New York State DOH will update its interface and add new features to its app. We have created a document with instructions on how to use the new features and screenshots to help you navigate through the new screens. Click HERE to download this document.


January 17, 2017

The 2016 Annual RSR

The AIRS Upgrade to V8.9.810 has been released. Because it contains the necessary changes for the 2016 RSR, all Ryan White Funded agencies must upgrade to this version to create their RSR Extract. Please go to the Netsmart support site to download and install this latest release. To help you with the 2016 RSR process, we have outlined the RSR steps in an easy to use guide. Click HERE to download a copy. For additional RSR resources, please visit the RSR page of this website.

All 2016 Full Year RSR Extracts from AIRS must be submitted to the AIDS Institute no later than Friday, February 24, 2017.


November 21, 2016

New AIRS Reporting Requirement

For all currently funded AIDS Institute direct service providers, the AIDS Institute is requiring the monthly submission of the updated HIV/AIDS Epidemiology Extract (EPI Extract). Please note that the extract contains client identifiers. Submission of this newly-required extract is in addition to the existing monthly AIDS Institute Extract.

A letter containing additional detail has been sent to all AIDS Institute funded agencies with this request.The letter describes the EPI Extract’s intended use and how it will further our progress towards Ending the Epidemic in New York.

We also have a guide and a video on how to generate and submit this HIV/AIDS Epidemiology Extract. Click HERE for the written guide. Click HERE to watch the video tutorial.