News

November 21, 2016

New AIRS Reporting Requirement

For all currently funded AIDS Institute direct service providers, the AIDS Institute is requiring the monthly submission of the updated HIV/AIDS Epidemiology Extract (EPI Extract). Please note that the extract contains client identifiers. Submission of this newly-required extract is in addition to the existing monthly AIDS Institute Extract.

A letter containing additional detail has been sent to all AIDS Institute funded agencies with this request.The letter describes the EPI Extract’s intended use and how it will further our progress towards Ending the Epidemic in New York.

We also have a guide and a video on how to generate and submit this HIV/AIDS Epidemiology Extract. Click HERE for the written guide. Click HERE to watch the video tutorial.

 

November 14, 2016

AIRS Version 8.9.802 Is Now Available for Download

AIRS Upgrade to Version 8.9.802 is now available for download on the Netsmart Customer Support Website.

It is recommended that ALL agencies using AIRS run the most recent version of the software. Therefore, all agencies should perform this upgrade ASAP!!!

Included in this upgrade are improvements, fixes, and changes. Below are highlights of the changes. Please see release notes for details.

UPDATES FOR 2016 RSR- RYAN WHITE SERVICES REPORT / EXTRACT!

INSURANCE / HEALTHCARE COVERAGE REDESIGNED SCREEN!

1. Contains records previously entered in Insurance History.
2. Records are entered as either Primary or Other Coverage.
3. Any records entered as Secondary, Tertiary, Funded/Other, etc. will now be identified as Other Coverage.
4. Verification will be restricted to active records identified as Primary Coverage

HCV RAPID TESTING

When an ‘HCV Rapid Test’ record is entered, the following now occurs:
1. An HC (05) HCV Rapid Test will be created in Laboratory & Psychological Tests.
2. A record will be created in HCV RISK History with all Identified Risk Factors.
3. When applicable, an encounter will be created with the following properties:
--Service Category: (00002) Primary Care
--Encounter: (89) Hepatitis Screening, Testing, Treatment
--Service: (1345) Screening / Testing for Hepatitis C (Prevention)

Installation Instructions:

1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password is required. If you do not know your login, please contact: AIRS Support, airssupport@defran.com

2) From the Solutions Menu -> AIRS Knowledge Base -> AIRS Release Packages

3) Locate/download the following files:
• AIRSvu8_9_802.zip
(This is the version upgrade file.)
• AIRS v8.9.802 Upgrade Instructions (UpgInstruct89-802.pdf)
(This document will detail the steps necessary to upgrade to version 8.9.802.)
• Release Notes to AIRS v8.9.802 upgrade package (Release Notes_v89-802.pdf)
(Contains V8.9-802 Release Notes complete with detailed descriptions of additions, changes, and corrections)

Please print/read the upgrade instructions. (Upginstruct89-802.pdf)
This document will provide you step by step instructions to successfully install this upgrade.

We ask that you send the upgrade confirmation to Netsmart Technologies to let us know that you have successfully upgraded your system. Confirmations printed to PDF can be sent in as support tickets to http://airs.freshdesk.com. We keep a log and forward this to the AIDS Institute so everyone knows where each agency is in terms of the version.

If you have questions, require additional information, or need to report an issue, please contact us at:

Netsmart Technologies AIRS Support
Internet: https://airs.freshdesk.com
(Login & Password Required)
Email: airssupport@defran.com
Phone: (212) 727-8342 Option #1

 

August 23, 2016

FREE Webinar Training from HIV Partnership for Care

Strengthening Referral Policies and Procedures
to Enhance Care Completion

Date: Wednesday, August 31, 2016
Time: 1:00 - 2:00 PM ET

 

Description

Many structural, physical, mental and social barriers can complicate linkage to care and retention in care. Poor linkage to and retention in care for individuals living with HIV may result in delayed or failed antiretroviral therapy (ART) treatment; delayed time to viral suppression; increased sexual risk transmission behaviors; increased risk of clinical events, morbidity, and/or mortality; decreased treatment adherence, CD4, and viral response; and that is just to name a few.

Individualized, patient-centered, holistic, integrated care team models need to be developed and implemented to address structural and psychosocial barriers that patients face daily. Clinical health care providers are often not prepared or lack the time to address and improve patient’s linkage to and retention in care, and patient adherence to medication. Many existing programs fail to be effective in retention and re-engagement in care because they are not integrated to address the holistic needs of the patient population and lack a comprehensive referral system that engages clinical and non-clinical providers.

The goal of this webinar is to discuss strategies that programs can adopt to be successful and sustainable, and examine how these strategies can be incorporated throughout the care system to include the clinical provider, ancillary staff, non-clinical CBOs, pharmacists, and the patient, in order to enhance the HIV care continuum.

Faculty

Justin Goforth, RN, Director, Medical Adherence Unit and STD Services, Whitman Walker Clinic, Washington, D.C.
Michael Shankle, Director of Prevention and Policy, HealthHIV, Washington, D.C.

Learning Objectives

At the conclusion of this activity the participant should be better able to:
• Discuss the need for developing formal referral agreements and procedures with external organizations to facilitate patient linkage, engagement, re-engagement, and retention in care.
• Identify key components for drafting referral agreements.
• Outline best practices in referral agreements, including performance based contracting.
• Discuss evaluation metrics to assess effectiveness of referral agreements and partnerships.

Webinar Registration Information

To register for the web-based training on Strengthening Referral Policies and Procedures to Enhance Care Completion scheduled for Wednesday, August 31, 2016, at 1:00 PM ET, please use the following link.
https://attendee.gotowebinar.com/register/8087763817038129924

 

July 19, 2016

AIRS Version 8.9.797 Is Now Available for Download

AIRS Upgrade to Version 8.9.797 is now available for download on the Netsmart Customer Support Website.

It is recommended that ALL agencies using AIRS run the most recent version of the software. Therefore, all agencies should perform this upgrade ASAP!!!

Included in this upgrade are improvements, fixes, and changes including the following items:

AGENCY INTAKE

NEW QUESTION!! SEX ASSIGNED AT BIRTH!!
The question Sex Assigned at Birth has been added. This is a required question.
Users will receive a validation error message should the question be left unanswered.

Possible answers to this question include:
Female
Male
Refused to Answer

(See Release Notes for additional details!)

FINANCIAL INFORMATION

The poverty table has been updated to include 2016 values.

HIV/AIDS RISK HISTOR
Y
The CDC Risk Category (07) High Risk Heterosexual Contact has been added.

(See Release Notes for additional details!)

INSURANCE INFORMATION
Programming has been completed to allow for an unlimited number verifications provided the records do not have an end date entered.

REDESIGNED AIRS DATA EXTRACTS (BETA for Testing)

Programming has been completed to improve performance, flexibility and ease of use.
New Features Include:
The ability to individually select the extract files to generate.
The ability to Select All or Unselect All the extract files to generate.
The ability to Save File Selections for Future Use.
The ability to create the data extracts to a particular network location.
Create the data extract files in DBF, XML or CSV (NEW!) Formats.

(See Release Notes for additional details!)

Installation Instructions:

1. Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password is required. If you do not know your login, please contact: AIRS Support, airssupport@defran.com

2. From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

3. Locate/download the following files:

• AIRSvu8_9_797.zip (This is the version upgrade file)

• AIRS v8.9.797 Upgrade Instructions (UpgInstruct89-797.pdf)

• Release Notes to AIRS v8.9.797 upgrade package (Release Notes_v89-797.pdf)

Please print/read the upgrade instructions. (Upginstruct89-797.pdf)
This document will provide you step by step instructions to successfully install this upgrade.

We ask that you send the upgrade confirmation to Netsmart Technologies to let us know that you have successfully upgraded your system. Confirmations printed to PDF can be sent in as support tickets to http://airs.freshdesk.com. We keep a log and forward this to the AIDS Institute so everyone knows where each agency is in terms of the version.

If you have questions, require additional information, or need to report an issue, please contact us at:

Netsmart Technologies AIRS Support
Internet: https://airs.freshdesk.com
(Login & Password Required)

Email: airssupport@defran.com

Phone: (212) 727-8342 Option #1

 

May 1, 2016

AIRS Optional Patched Released

For agencies currently running AIRS v8.9.791 or v8.9.792, a Patch to update the HIV ARV and HCV Medication tables is now available for download! This patch includes the following:

New ARV Medications:

  • Genvoya
  • Odefsey
  • Descovy

New HCV Medication:

  • Zepatier

NOTES:

  • This patch is considered optional.
  • Upon application of this patch, the Production and Database version of AIRS will not update. Both versions will remain as identified prior to the Patch.
  • We will be releasing an upgrade later this spring that will also include these updates. Agencies that closely monitor both ARV and HCV medications may wish to apply this patch before the upgrade release targeted for June 2016.

Installation Instructions:
--------------------------
1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password will be required. If you do not know your login, please contact: AIRS Support, airssupport@defran.com.

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

Please download AIRS v8.9.791 Patch 3, AIRSv89791P3.zip, dated 04/29/2016, as well as the patch application instructions, (AIRS89791PATCH3-Instructions.pdf).

If you have questions, require additional information, or need to report an issue, please contact us at:

Netsmart AIRS Support
Internet: http://airs.freshdesk.com
(Login & Password Required)
Need a login?
Email: airssupport@defran.com
Phone: (212) 727-8342 Option #1

 

April 25, 2016

Strategies and Resources for Retention in Care Resource

Recently the AIDS Institute Linkage and Retention Workgroup created a document entitled Strategies and Resources for Retention in Care. This resource was developed for HIV Medical Providers, however several of the strategies and resources may apply to many other community based providers as well.

This document has been posted to the NY State DOH website. Click HERE for a direct link to this PDF document. The DOH website also has many other clinical guidelines, standards and quality of care resources available. Click HERE for these additional resources.

 

March 31, 2016

Ending the Epidemic: From Blueprint to Action

The New York State Department of Health AIDS Institute, the New York City Department of Health and Mental Hygiene, and the Nassau County Department of Health have initiated an Integrated HIV Prevention and Care Plan for New York State. A Statewide Call has been scheduled for April 8th from 12:30pm to 2pm for community members to provide input on HIV/AIDS service needs and best practices across New York State. All are welcome to participate. Click HERE for more details.

 

January 13, 2016

AIRS Upgrade to Version 8.9.791 Has Been Released

On behalf of the New York State Department of Health, AIDS Institute, Netsmart Technologies is pleased to announce the AIRS Upgrade to Version 8.9.791 is now available for download on the Netsmart Customer Support Website: https://airs.freshdesk.com.

It is recommended that ALL agencies using AIRS run the most recent version of the software. Therefore, all agencies should perform this upgrade ASAP!!!

Attention Ryan White funded providers:
Updates for the 2015 Ryan White Services Report (RSR) are included in this upgrade. Agencies are required to perform this upgrade prior to the creation and submission of the RSR.


Included in this upgrade are improvements, fixes, and changes including the following items:

RSR- RYAN WHITE SERVICES REPORT/EXTRACT
Programming has been completed to exclude Outpatient Ambulatory Medical Care (OAMC) 33A services when the funding comes from AIDS Institute Funded Programs. When services are from other funders (Parts C, D, MAI-C, or MAI-D) these services will continue to be reported.

HIV/AIDS RISK HISTORY
The Sexual Risk Factors Without a Condom and With Multiple Partners were added.

LABORATORY AND PSYCHOLOGICAL TESTING
Two new lab tests have been added to the Test Type (SY) Syphilis:
(09) PCR / Treponemal Test:
(10) Rapid Test (EIA)

For Test Type VL, Quantitative HIV Viral Load Tests, and VQ, Qualitative HIV Viral Load Tests, NMI, Not Medically Indicated, can be selected without entering a specific Test.

For Test Type VL, Quantitative HIV Viral Load Tests, Test will be an optional field. Count and Test Result will continue to be required to save these records.

ENCOUNTERS AND SERVICES
Within Service Category (00002) Primary Care, Encounter (243) Initial Visit- General, the following services have been added:
(354) Hepatitis A Vaccine Administered
(828) Transportation Services
(1325) Hormone Therapy (New!)
(1326) Adherence Incentive (New!)

Within Service Category (00005) Supportive Services, the NEW ENCOUNTER (318) General Supportive Services has been entered. The following services are associated with this encounter:
(23) Advocacy
(36) Assessment of Mental Health and Social Needs
(238) Escort
(366) Home Visit
(391) Individual Counseling
(808) Support Group
(828) Transportation Services
(1228) Peer Escort
(1298) Peer Adherence Support
(1326) Adherence Incentive (New!)

Within Service Category (00053) Linkage, Retention, & Adherence Services, Encounter (309) Linkage/Navigation, the following services have been added:
(1323) Linkage to Partner Services (New!)
(1324) Development of Action Plan with Client (New!)

HOUSING RETENTION RETENTION RISK ASSESSMENT (New!)
The assessment is to be completed for all clients upon enrollment in the Financial Assistance and Housing Retention Services Program at baseline (initial assessment) and at 6 month intervals (reassessments) thereafter.

(See Release Notes for additional details on all that's been included in this upgrade)

Installation Instructions:
--------------------------
1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password will be required.

If you do not know your login, please contact: AIRS Support, airssupport@defran.com

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

3) Locate/download the following files:
AIRSvu8_9_791.zip (This is the version upgrade file)

AIRS v8.9.791 Upgrade Instructions (UpgInstruct89-791.pdf)

Release Notes to AIRS v8.9.791 upgrade package (Release Notes_v89-791.pdf)

Be sure to print/read the upgrade instructions. (Upginstruct89-791.pdf).

Once you have upgraded, we ask that you send the upgrade confirmation to Netsmart Technologies to let us know that you have successfully upgraded your system. Confirmations printed to PDF can be sent in as support tickets to http://airs.freshdesk.com. We keep a log and forward this to the AIDS Institute so everyone knows where each agency is in terms of the version.

If you have questions, require additional information, or need to report an issue, please contact us at:

Netsmart Technologies AIRS Support
Internet: https://airs.freshdesk.com
(Login & Password Required)
Email: airssupport@defran.com