News

April 16, 2014

Free On-line Training for Agencies Providing HIV Testing

The HIV Education and Training Program at the AIDS Institute is pleased to announce the availability of a new free on-line training titled:

Updating the HIV Diagnostic Testing Algorithm

This 15-minute online training presents the HIV diagnostic testing algorithm which was updated in 2013 as a result of improvements in HIV testing technologies.

As a result of this training, participants will be able to:

1. Describe the rationale for updating the HIV diagnostic testing algorithm
2. List the steps in the updated multi-test laboratory algorithm
3. Define the different tests at each step in the updated algorithm
4. Correctly interpret reported results
5. Explain the meaning of test results in a manner patients/ clients can understand

Audience:
Health care and support service providers who discuss or offer HIV testing

Prerequisites:
Completion of a basic training in HIV such as the online training Overview of HIV Infection and AIDS.

To register for this training, please click here.

To register for a course, click on the registration link above and enter your account log-in information. If you do not have an account with hivtrainingny.org, you will need to sign up for one prior to registering for a course. For registration assistance, please contact the NYSDOH AIDS Institute’s HIV Education and Training Program at (518) 474-3045.

April 14, 2014

15th Annual Clinical Care Symposium--June 3-4, 2014

The Division of HIV Medicine and the Office of Continuing Medical Education at the Albany Medical College are hosting a Clinical Care Symposium from June 3-4 at the Hilton Garden Inn in Troy, NY. This Symposium will cover the following topics:

-Current standards of care for initial, preferred therapy for HIV infection.
-Recognize the impact of The Affordable Care Act on the Ryan White program.
-Describe the new classes of direct-acting antivirals (DAAs) available for treatment of chronic hepatitis C.
-List the antiretroviral medications which can safely be used with the new
hepatitis C protease inhibitors.
-Describe the indications for human papillomavirus (HPV) vaccination.
-Recognize criteria for the diagnosis of Personality Disorder.
-Discuss how the revised HIV testing algorithm differs from our current
Western blot confirmatory testing.

The symposium will be of interest to physicians, physician assistants, nurse
practitioners, registered nurses, pharmacists, social workers, mental health
practitioners, and case managers who care for those infected with HIV and
Hepatitis C.

For complete description and registration information, click HERE.

February 11, 2014

Having Trouble Using the RSR System on the HRSA Web?

Below is an announcement from HRSA regarding the problems of the RSR System on the HRSA Web:

Dear Colleagues,

Some of you may have had issues using the RSR Web System. Some system users have reported being unable to make or save changes to the Grantee Report and Provider Report forms. Others have found webpages that do not load properly: distorted column widths, tiny fonts, or extra columns that do not appear in the sample screenshots in the RSR Instruction Manual.

If you have had similar problems with the RSR System, please check your Internet browser. The RSR System is designed to be compatible with Internet Explorer (IE) 8. If you are using another browser or a newer version of Internet Explorer, this could be why you have had trouble using the RSR System.

The simplest and most effective way to resolve this problem is to use a computer that has IE 8 (or IE 9) installed.

You can also try these alternatives:
Uninstalling the IE 10 or IE 11 updates to “roll back” to IE 8 or IE 9. Note: Don’t forget to turn off the automatic update feature in Windows until after you’ve completed the RSR. If you don’t turn this off, Windows will reinstall the IE 10 or IE 11 updates the next time it updates your computer.

Setting the compatibility view in newer versions of Internet Explorer to IE 8.

Using Firefox to work on your report.*

Uninstalling or temporarily disabling any programs, browser plug-ins, or extensions that change the way your browser handles JavaScript.

If this does not resolve the problem you are having using the RSR System, please contact Data Support at 1(888) 640-9356, 9:00 a.m. to 5:30 p.m. EST, Monday–Friday.

Thank you!
Ryan White HIV/AIDS Program Data Support

* Providers that choose to try Firefox should log in at: https://performance.hrsa.gov/hab/regloginapp/admin/login.aspx
Grantees, including grantees that are also providers, should log in at:https://grants.hrsa.gov/webexternal

February 5, 2014

Netsmart Technologies is Moving Offices

Netsmart Technologies is in the process of moving their NYC offices and this move could impact telephone support until it has been completed. Agencies should log a support ticket by using the Netsmart support website for AIRS for all AIRS technical support or questions in general, as the ticketing website will not be effected during this period.  Should anyone need a login for the Netsmart support site they can email SUPPORTAIRS@defran.com and one will automatically be provided to them.

January 31, 2014

RSR Newsletter from HRSA's Target Center

Below is a newsletter from HRSA about this year's RSR submission process. For Ryan White funded agencies, this information will be very helpful in manging the RSR submission process.

Dear Colleague,

RSR reporting is just around the corner! On Monday, January 6, the RSR Web System opened for providers to begin work on their RSR Provider Reports and upload their client-level data files.

Upload your files early and often!
We would like to encourage you to use the features in the RSR Web System – the Validation Report, Confirmation Report and Completeness Report – to check the quality of your data. You can always replace inaccurate data before submission.

New Feature!
HAB also developed a new feature to help you assess data quality through the RSR Web System: client-level drill down! The system will provide you with a list of encrypted Unique Client Identifiers (eUCIs) that trigger a given validation message.

HAB Data Completeness Communication Strategy
The completeness of client-level data is essential for demonstrating the good work you do. HAB uses three mechanisms to communicate with grantees about providers’ RSR data completeness.

Validation Report: Validate your data after upload to receive the list of clients with “unknown” or missing data.

Completeness Report: Within 48 hours of upload, you can receive a report with the percentage of required clients with “unknown,” known, or missing data. For more information, watch this short video.

Email Follow Up: All RSR data should be complete and accurate to reflect the quality work you do. HAB will again follow-up on the 2013 RSR if less than 90% known values are submitted – that is valid data excluding missing or “unknown” values – for five client-level data elements: federal poverty level, health insurance status, housing status, CD4 count, and viral load. These data elements are required to establish Ryan White eligibility, demonstrate HIV health outcomes, and/or accurately represent the program to Congress and other stakeholders. After RSR submission, HAB will contact grantees with at least one provider with missing or “unknown” data for more than 10% of their clients on one or more of these five key data elements.

Thank you!

Click here for this newsletter as it appears on the Target website.

January 27, 2014

RSR Resources form HRSA for Ryan White HIV/AIDS Programs

The HIV/AIDS Bureau has released a new e-learning module to support the work of its Grantees and Providers funded under the Ryan White HIV/AIDS Program (RWHAP). This online e-learning module is an audiovisual presentation with an interactive component to test your knowledge of the facts presented. The module, Ryan White HIV/AIDS Program Overview, runs about 25 minutes and presents information about the RWHAP, its background and purpose. This module is an excellent resource for first-time Grantees, Providers and new staff on your RWHAP-funded projects.

View the RWHAP Program Overview e-learning module at https://careacttarget.org/library/ryan-white-hivaids-program-overview

Additional technical assistance (TA) for the Ryan White HIV/AIDS Program (RWHAP) is available:

Program Resources: HAB Web Site: http://hab.hrsa.gov

RWHAP Services Report: Data Support: 1 (888) 640-9356, 9:00 a.m.–5:30 p.m. ET; ryanwhitedatasupport.wrma@csrincorporated.com

XML schema issues, Data Completeness and Data Quality in Local Systems: DART Team: Data.TA@caiglobal.org

EHB and RSR Web System: HRSA Contact Center: 1 (877) 464-4772; CallCenter@HRSA.gov

Central Repository for Technical Assistance and Training Resources: TARGET Center Web Site: http://www.careacttarget.org

January 24, 2014

New RSR Patch Released!

For agencies currently running AIRS v8.9.540 a patch has been released to v8.9.542.

All agencies currently on v8.9.540 should apply this patch!

This patch is REQUIRED for Ryan White Funded agencies to ensure the correct reporting of client insurance in the 2013 Ryan White Services Report (RSR).

Additionally, agencies reported problems printing the Agency Intake following the upgrade to v8.9.540. This has also been corrected with this patch.

Agencies currently running version v8.9.450 or v8.9.451 need to complete the full upgrade to v8.9.542.

Both the patch and upgrade with their corresponding instructions as well as the v8.9-5 Release Notes can be downloaded at http://airs.freshdesk.com.

Installation Instructions:

1) Log into Netsmart Technologies' Customer Support: https://airs.freshdesk.com -- A login and password will be required. If you do not know your login, please contact: AIRS Support, airssupport@defran.com.

2) From the Solutions Menu -> AIRS Knowledge Base ->AIRS Release Packages

For those agencies currently on v8.9.540
Please download AIRSv89542.zip, dated 01/23/2014, as well as the patch application instructions, (AIRS89542PATCH-Instructions.pdf).

For those agencies that are currently running v8.9.450 or v8.9.451
You will need to apply the full v8.9.542 upgrade package. Please download the upgrade instructions (UpgInstruct89-5.pdf), upgrade package (AIRSvu8.9.542.zip), and the release notes, (Release_Notes_V89_5.pdf).

If you have questions, require additional information, or need to report an issue, please contact us at:

Netsmart AIRS Support
Internet: http://airs.freshdesk.com
(Login & Password Required)
Need a login?
Email: airssupport@defran.com
Phone: (212) 727-8342 Option #3

January 22, 2014

Ryan White Funded Agencies: New RSR submission procedures for 2013.

 

The following letter was sent to all Ryan White funded agencies. This letter outlines the new RSR submissions procedures as required by HRSA.

RSR Provider Letter 2013

 

Please contact our office at 518-402-6790 if you have any questions. Thank you, and we look forward to working with you on this year's report.

January 6, 2014

New RSR e-Learning Module Available

The HIV/AIDS Bureau has released a new e-learning module to support the work of its Grantees and Providers funded under the Ryan White HIV/AIDS Program (RWHAP). This online e-learning module is an audiovisual presentation with an interactive component to test your knowledge of the facts presented. The module, Ryan White HIV/AIDS Program Overview, runs about 25 minutes and presents information about the RWHAP, its background and purpose. This module is an excellent resource for first-time Grantees and Providers and new staff on your RWHAP-funded projects. The RWHAP Overview e-learning module will be available in January on the Target Center website.

Additional technical assistance (TA) for the Ryan White HIV/AIDS Program (RWHAP) is available:
Other Program Resources
HAB Web Site: http://hab.hrsa.gov
RWHAP Services Report
Data Support: 1 (888) 640-9356, 9:00 a.m.–5:30 p.m., ET; ryanwhitedatasupport.wrma@csrincorporated.com
Data Completeness and Data Quality in Local Systems
DART Team: Data.TA@Caiglobal.org
RSR Web System
HRSA Contact Center: 1 (877) 464-4772; CallCenter@HRSA.gov
Central Repository for Technical Assistance and Training Resources
TARGET Center Web Site: http://www.careacttarget.org