Enhancement & Report Request

home |

news |

about airs |

faq |

modification/report requests |

confidentiality |

implementation |

airs training |

|online video tutorials |

airs forms |

user group meetings |

rsr |

contact airs staff |

links |

 

How can we make our software better? Please let us know about any MODIFICATION or ENHANCEMENT requests for AIRS by using the form on this page. Each request will be reviewed by Vida Behn Chernoff and IF approved, she will forward your enhancement request to our software developers for programming. We are always looking for ways to improve the software, so keep your suggestions coming!

 

New If you want to make a request for a specific REPORT to be added to the AIRS External Reporting Application (ERA), please click on the link below. We have a special form designed specifically to handle report requests. A new window will open.

 

Click HERE if you want to submit an
AIRS Custom Report Request

 

However, if you wish to report a bug (a programming mistake), please go to http://support.defran.com (agency login and password required) or email SUPPORTAIRS@defran.com. Defran requests that you set up an user account to report any bugs in their support tracker system so that each bug report can be reported and tracked. E-mail Defran for an user login and password if you do not have an account.

Please submit your Non-Report Related Enhancement Request using the form below:

Date submitted::

Please provide the following contact information:

First name:

Last name:

Title:

Organization:

Work phone:

FAX:

E-mail:

General System Modification/Enhancement Requests:
Please include location in system and content of change for modification or enhancement requests. Please be as specific as possible.

 

Priority:

High    Medium   Low

AIRS version: